Data controller
The data controller is Arno VTC Driver, reachable at contact@vtcdriver.com or by phone at +33 6 27 62 88 38.
Processing mainly concerns booking requests, contact requests and the management of cookie consent on https://vtcdriver.com.
Privacy
Privacy policy
This page explains which data may be processed, for which purposes and how to manage your cookie consent in line with GDPR principles.
Data that may be processed
- Identity and contact details provided in the forms.
- Trip and booking information.
- Exchange history needed for commercial or operational follow-up.
- Cookie consent preferences stored in your browser.
Purposes and legal bases
Booking and contact data are processed to respond to your request, organise the service and manage the customer relationship.
These processings rely on the performance of pre-contractual or contractual measures, on applicable legal obligations and, for non-essential cookies, on your explicit consent.
Recipients and retention
Data are accessible only to the people and providers strictly necessary to handle your request, including the technical hosting provider and the transactional email service.
Booking and contact requests are kept for the duration useful to follow up the commercial relationship, then archived or deleted according to applicable legal obligations.
Your rights
You can request access, rectification, deletion, restriction of processing, objection or portability of your data when this right applies.
You can also lodge a complaint with the CNIL (French data protection authority) if you believe your rights are not respected.
Cookies and consent
Cookies that are strictly necessary for the site to work remain active. Analytics and marketing categories may only be activated after your explicit consent.
- Necessary : site operation, navigation and storage of your consent choice.
- Analytics : traffic analysis and journey improvements.
- Marketing : campaign measurement, advertising and remarketing if these tools are activated.
